Privacy Policy

At Tália we take our users’ privacy very seriously, especially when it comes to the safety of minors. This policy describes how we collect, use and protect personal information.

1. Information We Collect

We collect the following types of information:

• Account information: Phone number, name, date of birth and profile photo.
• Messages: Messages sent through the app are stored to enable communication and, in the case of minors, for parental supervision.
• Location: With explicit consent, we collect location data for the family location feature.
• Usage data: Information about how the app is used, to improve our services.
• Mood surveys: Voluntary answers to surveys about emotional well-being.

2. How We Use the Information

We use the information we collect to:

• Provide and maintain our messaging services.
• Allow parents to supervise the activity of their minor children.
• Generate well-being reports for parents.
• Detect and prevent inappropriate content or risky situations.
• Improve the safety and functionality of the app.
• Send important service-related notifications.

3. Parental Controls and Supervision

Tália is designed for families. Parents who link their accounts with those of their minor children have access to:

• Their children’s conversations.
• Approval of contacts before they can communicate.
• Their children’s real-time location.
• Weekly activity and well-being reports.
• Alerts about potentially dangerous content.

Minors are informed that their parents have access to this information as part of using the app.

4. Sharing Information

We do not sell or share personal information with third parties, except in the following cases:

• With linked parents: Parents have access to their minor children’s information.
• Service providers: We use third-party services to provide essential features, such as authentication, notifications, calls and AI filters.
• Legal requirements: When required by law or to protect the safety of users.

5. Data Security

We implement robust security measures to protect information:

• Encryption of data in transit and at rest.
• Secure authentication through phone number.
• Restricted access to personal data.
• Continuous security monitoring.

6. Data Retention

We keep data while the account is active. Users can request the deletion of their account and associated data at any time from the app settings or by visiting our account deletion page.

7. User Rights

Users have the right to:

• Access their personal information.
• Correct inaccurate data.
• Request the deletion of their data.
• Withdraw consent for the use of location.
• Export their personal data.

8. Minors

Tália allows use by minors under the supervision of their parents. Minors must have the consent of their parents or legal guardians to use the app. Parents are responsible for supervising their children’s use of the app.

9. Changes to this Policy

We may update this policy periodically. We will notify users of significant changes through the app or by email.

10. Contact

If you have questions about this privacy policy or about how we handle your data, contact us at:

soporte@taliachat.com